Stick Up Bulb

Over a year ago while wandering through Bed Bath and Beyond I picked up the Stick Up Bulb to provide more light in my closet. The package includes everything you need except batteries and even has an extra krypton bulb. It was very simple to install, remove sticky protector, stick to wall. It actually worked very well in the beginning. Did exactly what I expected of it as long as I remembered to turn it off when I was done. However one morning, I pulled the string and the bulb came on then dimmed to off. No big deal right? I'll just change the batteries, nope didn't help. Ok how about the bulb, nope no difference. So now it doesn't work at all.

I tried finding an "800" number for the company, but I couldn't even find that. The number I eventually found is (973) 227-8777, for Telebrands, the company that handles calls for As seen on TV products including the Stick Up Bulb. I called the number on 4/1/2008 and the customer service rep told me to send the unit back and request it be inspected, then they would send me a new one. On 4/3/2008 I sent the broken one back (I'll provide the address at the bottom of the post). Let's see how long it takes for me to get a replacement.

Overall when it worked the Stick Up Bulb was what I expected it to be. I suppose it could have been brighter, but maybe my closet just has a weird layout. Who knows. I rate it a 2 out of 5 3 out of 5, but this may be revised based on the outcome of my sending the unit back.

Telebrands Customer Service
79 Two Bridges rd.
Fairfield, NJ 07004
(973) 227-8777
Request to have your Stick Up Bulb inspected.

UPDATE: 04/14/2008
Good news, I received my replacement Stick Up Bulb on Saturday April 12. I was excited that it came so quickly. Obviously Telebrands takes customer service seriously. They sent me a brand new unit. So if anyone else has a problem like this where the light just stops working rest assured you will get a new unit if you just send it back. I bumped up the rating to 3 out of 5 for the quick replacement.

UPDATE: 09/10/2008
Bad news, my replacement Stick Up Bulb isn't working anymore. Same problem as I was having before. I moved the rating back down to 2 out of 5 for the awful quality control issues.